Today, more and more companies are switching to cloud-based phone systems. For most businesses, this means a more flexible and cost-effective solution than a traditional PBX. These systems are also built to integrate with everything from ticketing and CRM systems to other business software.
But what does VoIP – Voice over Internet Protocol – have to do with it? And why is it important?
In this post, we’ll take a closer look at that — and how lynes uses the technology to make business mobile telephony more accessible and reliable, no matter where you are.
So, what exactly is VoIP?
VoIP is the technology that allows you to make phone calls over the internet instead of through traditional analog lines. Services like FaceTime Audio, Skype, WhatsApp, and Facebook Messenger all use VoIP (sometimes called Mobile VoIP) for their internet-based calling.
When you make a call using lynes Telephony, you’re using the same technology.
Mobile VoIP — a complement, not a competitor
You might be wondering, “Why would we need yet another VoIP service?” Fair question.
The issue isn’t with the technology itself — it’s great. The difference is that these popular apps are built for consumers, not for businesses. They’re simple to use and have changed how we communicate, but they’re not designed for professional telephony.
The biggest limitation? You can usually only call people who also have the same app installed. They’re also tied to personal accounts and numbers, which isn’t ideal for companies.
So, let’s take a look at how our service differs.
Built for businesses — and integrated into your PBX
As you might have guessed, our Mobile VoIP is designed specifically for businesses and organizations. That means it’s more flexible and customizable than consumer apps like FaceTime or Messenger.
You’ll also get HD audio (say goodbye to static, echoes, and dropouts), giving everyone crystal-clear sound on every call.
And most importantly — it’s fully integrated with your company’s PBX.
But aren’t all mobile phones integrated with PBX systems now?
It’s true that business mobiles can be connected to PBX systems today. You can make and receive calls through your business phone system.
The difference with lynes Mobile VoIP is that it’s fully integrated, allowing you to do much more than just take calls.
All smart features in one place
With lynes Mobile VoIP, you get access to all your PBX features directly in the mobile app — without compromise.
That means your mobile telephony is no longer dependent on the mobile network, and your company can fully utilize both calling and PBX functionality.
Here are a few of the benefits:
- Perfect coverage through office Wi-Fi when mobile signal is weak
- Show your line status — colleagues can see if you’re on a call
- Transfer calls internally or externally
- Display your office or switchboard number on outgoing calls
- Access voicemail directly from the app
- Use company short codes (e.g., dial 324 instead of a full number)
You can even use Mobile VoIP on numbers that aren’t integrated into your PBX. That means your company can easily implement BYOD (Bring Your Own Device) without losing functionality — something most other services can’t offer.
Perfect mobile coverage, even indoors
We see it all the time: great companies with poor mobile coverage. Good phones, bad signal. Offices where calls drop, audio cracks, or go straight to voicemail.
Typical solutions include:
- Investing in indoor coverage systems (expensive)
- Installing a DECT system (also expensive)
- Switching operator (easier said than done)
- Or just… pretending everything’s fine 🙂
But with lynes Mobile VoIP, there’s a smarter way.
Most offices already have Wi-Fi — and our VoIP technology uses it for all your mobile calls. You simply activate it with one tap in the lynes mobile app. All incoming and outgoing calls then go through Wi-Fi, whether the call is to your mobile number, office number, or an answer group.
That means you’re no longer dependent on mobile coverage to stay available to your customers — as long as you’re connected to Wi-Fi, you’re reachable.
And yes, even if you’re sitting in a concrete basement bunker.
Lower costs when traveling abroad
Besides ensuring great call quality wherever you are, lynes VoIP also helps reduce costs when you’re abroad.
Outside the EU, mobile calls can still be expensive. But with Wi-Fi + Mobile VoIP, you can make and receive calls just like you were in Sweden — with all PBX features intact and without paying roaming fees.
You’ll pay the same rate as your domestic plan (as long as you’re calling Swedish numbers).
And since lynes Mobile VoIP is 100% carrier-independent, it works with all operators.
Whether you’re in the office, on the go, or halfway across the world — lynes Mobile VoIP keeps your business communication smooth, cost-efficient, and reliable.
