What is a 010 number?
010 is a so-called national number. This means that it is not tied to any geographical location (unlike, for example, 08 for Stockholm or 031 for Gothenburg). All 010 numbers in Sweden are thus “nationwide”, which is particularly useful for companies with operations across the country.
Companies that use 010 numbers get a professional, neutral and scalable way to manage their telephony. In addition, it is easy to move a 010 number between different operators, providing flexibility and control.
Advantages of 010 numbers in lynes
When you use lynes as your communication platform, a 010 number can be seamlessly integrated throughout the system. Here are some tangible benefits:
- A common number for the whole company: All incoming calls can be controlled via one or more 010 numbers and then forwarded to the right person, response group or AI agent.
- Professional impression: Whether you are a small or large company, a 010 number gives an established and serious impression.
- Seamless call management: With lynes, you can connect calls, record them, use AI features such as transcription or support agent — all directly via your 010 number.
- Easy to grow: More users? New team? More offices? No problem. The 010 number does not need to be changed, and lynes adapts to your growth.
How to use a 010 number in lynes
Using a 010 number in lynes is simple and effective:
- Select and connect your number: You can bring an existing 010 number or order a new one via lynes. We help with porting or new registration.
- Set up your response groups and opening hours: In lynes, you can configure exactly how you want incoming calls to be handled — with response groups, opening hours, AI responses, or manual connections.
- Connect with AI agent or telephonist: You can have an AI agent answer incoming calls directly via the 010 number, providing faster service and better availability.
- Follow up and analyze the conversations: All call statistics, recordings and analytics are available in lynes. You get a full overview of how your 010 number is performing.
Summary
A 010 number is a modern, professional and flexible phone number that fits perfectly with lynes. It strengthens your brand, facilitates call management and makes it easier to grow — no matter where you and your customers are in Sweden.
