Market-Leading Business Phone System

With a Contact Center from lynes, you get a better handle on all your matters. Calls, emails and chats automatically become affairs with transcription, AI labels and recording.

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Protect your privacy in conversations. Privacy lets you hide avatar, background image, and organization name from users outside your organization.

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With lynes, you can schedule and customize your activity status according to the workday. Automatically manage calls and create your own statuses — just the way you want them.

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A smart addition for companies that make frequent calls to Europe. Make international communication easier and help you keep your call costs down.

A convenient addition for companies that make frequent calls to the Nordic countries. Ideal for simplifying collaborations and keeping down the cost of international calls.

Enable processing times in lynes Contact Center. Reduce stress, improve case quality, and give agents time to complete each client contact.

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With lyne's subscription, you can call and surf freely within the EU.

Click to call in lynes lets you call directly from your computer with one click.

With 5G in lyne's subscription, you get faster browsing, lower latency and better connectivity in more locations.

With data cards from lynes, you can easily connect more devices to your company's mobile plan.

Med eSIM från lynes blir det enklare än någonsin att komma igång med mobiltelefoni.

With International Numbers you get a common telephony solution for all the company's offices, regardless of where your offices are located.

Always release VIP numbers and internal calls — you decide which referrals to allow which calls.

Priority calls in response groups arrive faster so important customers get faster help. Ideal for customer service and business-critical matters.

Easily block annoying numbers and avoid interruptions. You choose who gets to call -- and who doesn't. Works on both group numbers and personal numbers.

Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.

Do you only communicate in Swedish? Or can some communication be in English? With the help of AI, you can now translate messages directly in the app if there is something you are unsure about!

With lynes Survey, you can conduct everything from simple customer surveys to more advanced studies. Our survey tool is built into lynes and you can create a survey directly on your mobile!

In lynes, you can easily schedule and update your opening hours with just a few taps. And you update them just as easily, no matter where you are.

Personal AI telephonist only lets through important calls, blocks sales calls and takes messages. Perfect for uninterrupted focus without missing anything important.

With VoIP, you can easily use all the switching features you're used to, even if you don't have coverage or you're in a country with expensive call rates. Caller, har telefonens eller videoconferenze, og maken video. VoIP is fully integrated into the switch, meaning you won't miss out on any services while using it.

Gives your customers the opportunity to chat with you directly on your website! Incoming messages are easily handled by the agents directly in lights and not in a third-party system.

Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!

Development talks, meetings or interviews? lynes provides you with stable, noise-free and full HD video meetings and video conferencing. Creating and connecting to meetings is easy and hassle-free. In addition, you can easily switch from an ongoing teleconference to video conferencing. If you want to visualize an idea or process, you can easily share your screen during the video conference.

Take your telephony to the next level when you connect your response groups to the Lynes Contact Center. This gives you access to tons of smart functionality designed to improve your service.

Forward your calls manually or via activity control from your computer, mobile, or tablet.

AI transcription in Lynes turns calls and voice messages into searchable text. With AI telephonist, voicemail, analytics and auto-labels, you get insights into every word — without listening manually.

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With Lynes, even audio files are simple. Create switchboard messages instantly with our smart Text to Speech feature — just type, pick a voice, choose placement, and you’re done.

Creating a conference call in lynes is very simple and you can create it directly from your mobile, tablet or computer. It takes just a few keystrokes and you can easily invite both internal and external participants. You can also create a conference through an ongoing call.

An answer group from lynes is more than just opening hours, it is an advanced, yet easy-to-manage part of your business switchboard that reduces the risk of you missing calls.

Manage your telephony easily in Lynes with our smart self-service in the app. Included in your subscription, it lets you handle settings, users, and plans—supported by our fast, reliable support.

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Screen sharing simply means that you share the content on your screen with others. lynes has a built-in and safe feature for this and you do not have to use third-party solutions.

Get a clear overview of all your conversations! The call log in lynes is filled with all your data and you can easily find calls for users, answer groups and even recordings!

If you want to be able to send SMS to one or more people at the same time, then these are the features for you. For example, you can send SMS from a response group with its own sender to a contact group or number.

Record all or selected calls—your choice! Our flexible call recording service offers automatic or manual options, supports selective response group recording, manage on device, and MiFID II compliant.

You can create a personal IVR activity, which you can use for the “Press X to use” function and much more.

The voicemail in lynes gives you the same functionality as the voicemail you are used to. You also get a visual overview of your messages and choose which messages you want to listen to, save or delete — and in what order.

Sloppy, stressed or lazy? There are various reasons for needing help with better writing messages. With the help of AI, you get, among other things, the ability to rephrase, expand or make the text more formal.

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Our smart Outlook add-in enables you to book a Lynes conference directly through Outlook.

Office number, mobile or landline direct number? In lynes, you and your colleagues easily choose for themselves which numbers to display outwardly - and when.

Lynes delivers an audio experience beyond the ordinary. Using advanced tech, we ensure clear, high-quality voice transmission on every call—whether you’re using your computer, mobile, or tablet.

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Missa inga samtal med lynes Företagsväxel. Svarsgrupper, callback och AI-funktioner ger full kontroll och hög service, oavsett var ni befinner er.

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With our built-in cost centers function, you can easily create a clear invoice according to your wishes and set cost centers.

With Lynes, you always know if your colleagues are busy or available. See their line status in real time—whether they’re on a call, video meeting, or conference—on mobile, tablet, or computer.

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An IVR ensures that your calls go to the right department from the start. Our IVR is easy to manage and can be easily tailored to your needs.

Med Conversation Intelligence behöver du aldrig mer glömma viktiga detaljer från ett samtal. Vi spelar in, transkriberar och summerar alla era samtal så att du enkelt kan söka fram informationen!

With Lynes, you can easily create group chats with colleagues and external partners. It’s a digital workspace for messaging, video calls, screen sharing, and file sharing — all in one place.

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With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.

You can personalize your own avatar and background image with our built-in image generator.

The AI support agent takes care of calls and chats, solves frequently asked questions instantly or escalates smoothly with summary. Effective support that impresses your customers.

With us, you can easily keep track of your common contacts at the company by creating shared contacts in different groups. You can create several different groups with shared contacts and give access to those who need it!

With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!

With Lynes, you can streamline internal work by sharing files directly in relevant conversations. Add context, avoid folder chaos, and make it easier for everyone to find the right file.

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Our dashboard makes it effortless to monitor response groups in real time. See performance, queue size, and follow-ups at a glance — all the insights you need are right there, easy and instant.

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Quickly get input from colleagues in the built-in chat. Create channels, share files, and exchange ideas — all in one searchable place that reduces email and keeps communication simple.

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Tired of background noise in calls? With Lynes’ built-in noise cancellation, you can enjoy clear sound whether you’re working from home, the office, or a busy café — stay focused anywhere.

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Lynes Analytics is a powerful built-in tool that lets you track performance in real time — from queued calls to average response times — giving you instant insights into your response groups.

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With Callback, customers no longer have to wait on hold. They can choose a callback, keep their place in the queue, and get contacted when it’s their turn — saving time and improving satisfaction.

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Make your workday smoother with Lynes’ smart workday settings. Always have the right reference in the app, stay organized, and work more efficiently throughout your day.

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