âWhat is a codec in cloud-based telephony?
A codec (short for coder-decoder) is a technology that compresses and decompresses digital audio or video. Within UCaaS (Unified Communications as a Service) codecs are used to convert voice calls into packets of data that can be sent over the internet â and then back into audible audio at the receiver.
Common voice codecs include:
- G.711 â offers uncompressed audio with high quality but requires more bandwidth
- G.729 â compresses the sound and saves bandwidth but with slightly lower sound quality
- Opus â dynamic and flexible codec that adapts to network quality, often used in modern solutions such as WebRTC
The choice of codec affects call quality, latency, and how well features like call recording, live transcribing and noise reduction works.
How to ensure lynes good call quality with the right codec
Hos Lynes codec management takes place automatically in the background. Whether you're calling via wifi or mobile data, the most suitable codec is chosen to give you clear and stable sound â without you having to think about it. This allows you to get high-quality calls with minimal latency, even in demanding network environments.
đ Want to know more about how lynes handles calls? Check out our call features here or contact us and we will tell you more!
