Upsales

CRM & ERT

Maximize your Upsales usage by integrating your CRM with the app.

Upsales-integration – För en smartare och snabbare säljprocess

Med lynes Upsales-integration blir varje kundsamtal mer träffsäkert och effektivt. Så fort telefonen ringer gör lynes en automatisk sökning i ert CRM för att visa vem som ringer och ge dig en komplett bild av kunden. Du slipper leta manuellt efter information och kan istället fokusera på att bygga relationer och driva affärer framåt.

Integrationen säkerställer att alla samtal loggas automatiskt på rätt kontakt i Upsales, komplett med tidpunkt, samtalslängd och summeringar från Conversation Intelligence. Det innebär att hela teamet alltid har tillgång till uppdaterad kundhistorik och vet exakt vem som senast haft kontakt med kunden och vad som diskuterades.

Informationen är tillgänglig både i lynes och i Upsales, vilket ger en samlad bild av kundresan – från första kontakt till avslutad affär. Dessutom synkas möten, affärer och anteckningar mellan systemen, så att alla arbetar med samma aktuella data.

Fördelar med Upsales-integration i lynes

Kundinfo direkt vid samtal – se namn, företag och historik innan du svarar
Automatisk samtalslogg – slipp dubbelarbete och manuella anteckningar
Full synk mellan lynes och Upsales – all data hålls uppdaterad i realtid
Bättre uppföljning – få hela historiken samlad för snabbare återkoppling

Smarta funktioner

Automatisk matchning mot Upsales CRM vid inkommande och utgående samtal
Samtalslogg med tidpunkt, längd och AI-summeringar via Conversation Intelligence
Synk av möten, affärer och anteckningar mellan lynes och Upsales
Komplett översikt över kunddialoger direkt i lynes

Frequently asked questions and answers

Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!

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Can we move our current subscriptions to lynes?

Of course, choose amongst several of our connected operators.

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Who has developed the lynes app?

We did! And we are super proud of it. We control the product from start to end.

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On what platforms can I use the app?

It works just as well on Windows, macOS, Linux, iOS & Android!

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Do you offer a free trial?

Of course, start your free trial here.

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Which operators work with lynes?

Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.

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Hur aktiverar jag integrationen?

Den aktiveras på organisationsnivå via Insights.

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Vilken data loggas?

Samtalsdata och ev. summeringar från Conversation Intelligence.

Related Integrations

Integrate Lynes with your favorite tools, applications, and apps.

Microsoft 365

Microsoft Office 365 is a complete office suite in the cloud. It provides all the applications that businesses need such as Excel, Outlook, Word, SharePoint and more. The integration between Office 365 and lynes makes work easier for the entire company.

Microsoft Teams

With our Microsoft Teams integration, you'll never have to worry about disruptive phones if you're sitting in a call or meeting. We've created a smart integration that retrieves your line status inside Teams and presents it in the app. Of course, everything is handled automatically, the only thing you need to do is activate it.

Slack

Are your customers or suppliers in slack? Then you can easily sync one or more of your Lynes channels directly with their slack channels to communicate freely across the platforms. Be one of the bunch with our smart integration!

Trello

Trello is a visual collaboration tool that helps you organize and keep track of your projects. By link integrating Trello and lynes, you'll increase productivity and create seamless collaborations that become part of your workflow.

HubSpot

HubSpot offers a platform that combines marketing, sales, customer service and CRM. Our smart integration enables lynes to retrieve and present data to the person answering incoming calls. Everything from name, company and listing. Get an edge over your competitors by integrating HubSpot with lynes!

Google Workspace

Google Workspace is a complete office suite in the cloud. With it, you get a complete productivity suite that you can access in the cloud. Workspace includes Google Calendar, Gmail, Google Docs, and Drive. The integration between Google Workspace and lynes facilitates the work of the entire company.

Slack

Microsoft Teams

Collaboration tool or a phone system? Lynes is both.

Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.

A selection of our customers

Interested? Talk with us today.

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