Upsales

CRM & ERT

Maximize your Upsales usage by integrating your CRM with the app.

Upsales Integration — For a Smarter, Faster Sales Process

Med lynes' Upsales integration makes every customer call more accurate and efficient. As soon as the phone rings, lynes makes a automatic search in your CRM to show who is calling and give you a complete picture of the customer. You don't have to manually search for information and instead focus on building relationships and driving business forward.

The integration ensures that all calls Automatically log in to the right contact in Upsales, complete with timing, call length and summaries from Conversation Intelligence. This means that the entire team always has access to up-to-date customer history and knows exactly who last contacted the customer and what was discussed.

The information is available both in lynes and in Upsales, giving An overview of the customer journey From the first contact to the conclusion of the transaction. In addition, meetings, business and notes are synchronized between the systems, so that everyone works with the same current data.

Advantages of UpSales integration in lynes

Customer information directly on call — see name, company and history before replying
Automatic call log — avoid duplication and manual annotations
Full sync between lynes and upsales — all data is kept up to date in real time
Better follow-up — get the entire history collected for faster feedback

Smart features

Automatic matching against Upsales CRM on incoming and outgoing calls
Call log with time, duration and AI summaries via Conversation Intelligence
Synchronization of meetings, deals and notes between lynes and Upsales
Complete overview of customer dialogues directly in lynes

Frequently asked questions and answers

Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!

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Can we move our current subscriptions to flash?

Por cura, seleccionar entre varios operadores connectivas.

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Who has developed the lynes app?

We did! And we are super proud of it. We control the product from start to end.

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Where do you store the data?

We store it in Sweden, with all the necessary encryptions.

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On what platforms can I use the app?

It works just as well on Windows, macOS, Linux, iOS & Android!

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Do you offer a free trial?

Of course, start your free trial aqui.

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Which operators work with lynes?

Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.

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What data is logged?

Conversation data and possible summaries from Conversation Intelligence.

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Will customer information be displayed before I respond? ‍

Yes, lynes matches incoming calls against Upsales and displays the information instantly.

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Do we need to log calls manually in Upsales? ‍

No, calli sono automaticamente registrato na contatto correttamente con tempo, lengte e summation.

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Can I see the full customer history in lynes? ‍

Yes, both calls, meetings and notes from Upsales are synced to lynes.

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How do I enable integration?

It is activated at the organizational level via Insights.

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Microsoft Teams

With our Microsoft Teams integration, you'll never have to worry about disruptive phones if you're sitting in a call or meeting. We've created a smart integration that retrieves your line status inside Teams and presents it in the app. Por cura, todo é mantenido automáticamente, o única que necesito é activa es activar.

Google Workspace

Google Workspace is a complete office suite in the cloud. With it, you get a complete productivity suite that you can access in the cloud. Workspace includes Google Calendar, Gmail, Google Docs, and Drive. The integration between Google Workspace and lynes facilitates the work of the entire company.

Slack

Are your customers or suppliers in slack? Vous pouvez facilement sincronizar un ou mais des canales de Lynes directamente con sus canales slack para comunicar liberamente entre los plataformas. Be one of the bunch with our smart integration!

Microsoft Teams

Collaboration tool or a phone system? Lynes is both.

Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.

A selection of our customers

Interested? Talk with us today.

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