Mobile BankID

Other

Your customers want fast, easy and safe service when they call you. Today, more and more people want to handle support matters or place orders directly over the phone. At the same time, it is important to ensure that the caller is really who they pretend to be. Mobil BankID is a fast and secure way to verify that the person on the other side of the handset is authorized to handle information, accounts and orders.

Secure and easy identification directly in lynes

Knowing who you are talking to is crucial — especially when it comes to sensitive matters. Med Mobile BankID in lynes allows you to quickly and securely verify the identity of the customer without cumbersome processes. The customer provides their social security number, signs in Mobile BankID and you will receive a confirmation within 10-20 seconds.

This creates a safe experience for both you and the customer, reduces the risk of fraud and saves time in each case. In addition, the feature is fully GDPR compliant, making it ideal for handling orders, password resets or disclosing personal information.

Advantages of Mobile BankID in lynes

Reduced risk of fraud — ensure identity before disclosing sensitive information
Fast process — verification takes only a few seconds
GDPR-safe management — meets all requirements for secure data processing
Better customer experience — smooth and confidence-building for both parties

Areas of application

Orders and contract signing
Password Resets
Disclosure of sensitive data
Confirmation for cases requiring extra security

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Frequently asked questions and answers

Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!

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Can we move our current subscriptions to flash?

Por cura, seleccionar entre varios operadores connectivas.

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Who has developed the lynes app?

We did! And we are super proud of it. We control the product from start to end.

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Where do you store the data?

We store it in Sweden, with all the necessary encryptions.

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On what platforms can I use the app?

It works just as well on Windows, macOS, Linux, iOS & Android!

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Do you offer a free trial?

Of course, start your free trial aqui.

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Which operators work with lynes?

Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.

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Is this GDPR-safe? ‍

Yes, Mobile BankID is a secure and GDPR-compliant method for handling sensitive cases.

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Can I use Mobile BankID for all types of cases? ‍

Yes, it is especially useful for sensitive cases that require extra security, but can also be used for simpler verifications.

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How long does an identification with Mobile BankID take? ‍

Usually between 10 and 20 seconds, from the customer entering their social security number until the verification is completed.

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Does the customer need to be in lynes to identify themselves? ‍

No, the verification takes place via the customer's Mobile BankID app, regardless of their location.

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Related Integrations

Integrate Lynes with your favorite tools, applications, and apps.

GIPHY

GIPHY is one of the largest libraries of gifs on the net. Don't say it in words, send a GIF instead. And do it directly in your chats in lynes.

HubSpot

HubSpot offers a platform that combines marketing, sales, customer service and CRM. Our smart integration enables lightning to retrieve and present data to the person answering incoming calls.

Dropbox

Connect Dropbox to lynes and get a seamless workflow for the files, documents, and folders you manage in Dropbox.

Microsoft 365

Microsoft Office 365 is a complete office suite in the cloud. It provides all the applications that businesses need such as Excel, Outlook, Word, SharePoint and more. L'integrazione tra Office 365 e Lynes è facile da lavorare per il proprietà.

Microsoft Teams

With our Microsoft Teams integration, you'll never have to worry about disruptive phones if you're sitting in a call or meeting. We've created a smart integration that retrieves your line status inside Teams and presents it in the app. Por cura, todo é mantenido automáticamente, o única que necesito é activa es activar.

Microsoft 365

Enter ID

With Entra ID from Microsoft, you get a cloud-based identity and access management service that lets you control access to internal and external resources using permissions and groupings. Our sync to lights allows you to manage all the information from the app directly in your Entra.

HubSpot

HubSpot offers a platform that combines marketing, sales, customer service and CRM. Our smart integration enables lightning to retrieve and present data to the person answering incoming calls.

Collaboration tool or a phone system? Lynes is both.

Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.

A selection of our customers

Interested? Talk with us today.

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