Transcribing
AI transcription in Lynes converts calls and voice messages into searchable text. With AI telephonist, voicemail, analytics and auto-labels, you get visibility into every word — without manually listening.
AI Transcription — powered by lynes AI telephonist, voicemail and conversation intelligence
Med AI transcribing in lynes every voice message and every incoming call automatically becomes text. The feature is fully integrated into our AI telephonist, voicemail and conversational intelligence, which means you get a full overview — without having to listen through everything manually.
Regardless of whether the message was left in your personal voicemail, in a response group or caught up by your personal AI telephonist, the content is converted to text and gets automatic auto-labels. It allows you to instantly see what the conversation was about and can act faster.
Save time with AI summaries
Med AI Transcription you get more than just a word-for-word text. The system also creates short, accurate summaries that allow you to instantly determine what the message is about. Need more context? Then you can easily listen to the original recording — everything is stored in lynes.
Auto labels that give you an overview
Thanks to auto-labels transcripts are automatically marked with relevant keywords and themes, such as “Invoice inquiry” or “Upgrade interest”. It makes it easy to filter and find the messages that are most important to you.
Searchable and always available
All transcribed messages are searchable in lynes. Type in a keyword and find the exact message where it was mentioned — whether it came via voicemail, AI telephonist or response group. Perfect for quickly finding customer names, contract details or case numbers.
Part of lyne's comprehensive solution
Because AI Transcription is built into lynes you don't need any external systems or extra integrations. Everything happens in the same platform where you can also:
- Let the AI telephonist receive and transcribe incoming calls
- Collect messages from voicemail and response groups in one place
- Let conversation intelligence analyze conversation content for deeper insights
- Get real-time notifications when a new transcribed message is ready
Frequently asked questions and answers
Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!
Of course, choose amongst several of our connected operators.
We did! And we are super proud of it. We control the product from start to end.
We store it in Sweden, with all the necessary encryptions.
It works just as well on Windows, macOS, Linux, iOS & Android!
Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.
Ja, transkribering ersätter inte ljudfilen. Du kan alltid lyssna på hela meddelandet vid behov.
Alla röstmeddelanden i personliga röstbrevlådor och svarsgrupper transkriberas automatiskt av vår AI-teknik.
Related Features
lynes is packed with innovative features that will turn your client's workday into a breeze. With lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both lynes to use and simple to administrate.
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
Auto Labels
Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.
Auto Labels
Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.
Conversation Intelligence
With lynes Conversation Intelligence, every meeting is recorded, transcribed, and summarized so you never miss key details and can easily find the information you need.
Conversation Intelligence
With lynes Conversation Intelligence, every meeting is recorded, transcribed, and summarized so you never miss key details and can easily find the information you need.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
Conversation Intelligence
With lynes Conversation Intelligence, every meeting is recorded, transcribed, and summarized so you never miss key details and can easily find the information you need.
Conversation Intelligence
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Auto Labels
Auto labels automatically mark important calls, send alerts and give you instant visibility. Also works for personal numbers and manual tagging.
Auto Labels
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AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
Contact Us
Collaboration tool or a phone system? Lynes is both.
Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.
A selection of our customers
Interested? Talk with us today.
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