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AI-supportagent
AI-supportagenten tar hand om samtal och chattar, löser vanliga frågor direkt eller eskalerar smidigt med sammanfattning. Effektiv support som imponerar på dina kunder.
Med AI-supportagent löser sig ärendena själv
Support som sköter sig själv
AI-supportagenten hanterar samtal och chattar, svarar direkt på vanliga frågor, löser ärenden eller skickar vidare med sammanfattning. Allt utan att kunden upprepar sig.
Snabb hjälp. Nöjda kunder.
AI-supportagenten möter dina kunder direkt i telefon och chatt, svarar smart, eskalerar vid behov och sparar tid, både för dig och kunden.
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Support som aldrig sover
Med AI-supportagent får dina kunder svar direkt, dygnet runt. Den löser enkla ärenden eller kopplar vidare med sammanfattning. Inga upprepningar. Inget krångel.
Mer information
- Ställ in hur många samtal AI-supportagenten ska ta emot.
- Skickar vidare med sammanfattning så kunden slipper upprepa sig.
- Bygg egna agenter som anpassas efter dina behov och flöden.
Frequently asked questions and answers
Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!
Of course, choose amongst several of our connected operators.
We did! And we are super proud of it. We control the product from start to end.
It works just as well on Windows, macOS, Linux, iOS & Android!
Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.
Då eskaleras samtalet direkt till en mänsklig agent. Inringaren får snabb hjälp utan att behöva förklara sig igen. Agenten får en sammanfattning av ärendet direkt från AI-Supportagenten.
Ja! Du kan enkelt skapa egna AI-supportagenter som passar just ditt företag. Anpassa vad de ska kunna, hur de ska svara och när de ska skicka vidare
Ja! Du kan enkelt ställa in hur stor andel av samtalen AI-supportagenten ska hantera. Perfekt för att testa dig fram eller avlasta vid behov.
Related Features
lynes is packed with innovative features that will turn your client's workday into a breeze. With lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both lynes to use and simple to administrate.
Auto-etiketter
Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar även för personliga nummer och manuell taggning.
Auto-etiketter
Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar även för personliga nummer och manuell taggning.
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
Conversational Intelligence (CI)
Personal AI telephonist
Personal AI telephonist only lets through important calls, blocks sales calls and takes messages. Perfect for uninterrupted focus without missing anything important.
Personal AI telephonist
Contact Us
Collaboration tool or a phone system? Lynes is both.
Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.
A selection of our customers
Interested? Talk with us today.
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