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AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
Möt Lynes AI-telefonist som alltid är tillgänglig
Minska missade samtal utanför öppettider
AI-telefonisten svarar alltid. Besökare får info om öppettider och kan lämna meddelande, vilket gör att inget viktigt samtal går förlorat.
Effektiv hantering av samtal i receptionen
AI-telefonisten tar emot inkommande samtal, informerar om olika avdelningar och kopplar rätt – utan att personalen avbryts i sitt arbete.
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Avlasta kundtjänsten vid hög belastning
Vid rusningstid svarar AI-telefonisten på vanliga frågor och kopplar vidare vid behov, vilket minskar väntetider och frigör tid för agenterna.
Mer information
- AI-telefonist svarar alltid, informerar, kopplar vidare och tar meddelanden även när ingen är på plats.
- Filtrerar samtal smart och släpper bara igenom det som är relevant för varje avdelning eller medarbetare.
- Svarar direkt på vanliga frågor, stänger ärenden och kopplar vidare vid behov, helt automatiskt.
Frequently asked questions and answers
Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!
Of course, choose amongst several of our connected operators.
We did! And we are super proud of it. We control the product from start to end.
It works just as well on Windows, macOS, Linux, iOS & Android!
Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.
AI-telefonisten lär sig av den information ni ger den, som öppettider, vilka avdelningar ni har och vanliga frågor. Det är enkelt att uppdatera innehållet när något ändras. På så sätt får kunden snabbt rätt hjälp.
Absolut. Ni kan välja när AI-telefonisten ska vara aktiv, till exempel på kvällar, helger eller när ingen är tillgänglig.
Ni berättar vad ni vill att agenten ska kunna. Vi hjälper er att sätta upp allt och testkör innan ni går live.
Du bestämmer själv vilka kontakter som är viktiga. Alla andra samtal blockeras, och AI-agenten tar emot meddelanden från dem åt dig.
Related Features
lynes is packed with innovative features that will turn your client's workday into a breeze. With lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both lynes to use and simple to administrate.
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
Auto-etiketter
Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar även för personliga nummer och manuell taggning.
Auto-etiketter
Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar även för personliga nummer och manuell taggning.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
Conversational Intelligence (CI)
AI-supportagent
AI-supportagenten tar hand om samtal och chattar, löser vanliga frågor direkt eller eskalerar smidigt med sammanfattning. Effektiv support som imponerar på dina kunder.
AI-supportagent
Personal AI telephonist
Personal AI telephonist only lets through important calls, blocks sales calls and takes messages. Perfect for uninterrupted focus without missing anything important.
Personal AI telephonist
Contact Us
Collaboration tool or a phone system? Lynes is both.
Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.
A selection of our customers
Interested? Talk with us today.
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