Microsoft Teams Integrated Telephony
More and more companies today are using Microsoft Teams in one way or another. With integrated telephony, you take your usage to the next level!
Like many of our customers, integrate your telephony with Microsoft Teams.
Suitable for all businesses, large and small
Complementing Microsoft Teams, you'll have lyne's powerful Business Switch that manages all your calls, response groups, and IVR menus right on your mobile or desktop. You choose how to set up the gear and we tailor it entirely to your needs. All you have to do is activate the integration and voila, you are good to go!
Get rid of annoying phones
Our Microsoft Teams integration keeps you busy on the phone when you're in a meeting, so you don't have a phone ringing when you can't answer it anyway. Read more about the integration here!
Short take-off distance
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A selection of our customers
Explore features with lynes
Lynes is packed with innovative features that will turn your client's workday into a breeze. With Lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both Lynes to use and simple to administrate.
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
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Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
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AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
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Auto-etiketter
Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar även för personliga nummer och manuell taggning.
Auto-etiketter
Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar även för personliga nummer och manuell taggning.
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Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Frequently asked questions and answers
Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!
Vi ser till att hämta och lämna information om huruvida du är upptagen i telefon eller inte. Det gör vi via API och allt sköts automatiskt i bakgrunden. Med integrationen aktiverad kommer vi se till att du är upptagen när du:Sitter i ett Teams-samtalDeltar i ett Teams-möte
Nej, traditionella integrationer mot växel-leverantörer kan vara kostsamma då de kräver tilläggslicenser via Microsoft. Med vår integration behöver du enbart koppla ditt konto mot appen, inga dyra licenser krävs!
1. Anslut ditt Office 365-konto i appen och ge den tillåtelse 2. Toggla på “Sätt upptagen linjestatus när du är i MS Teams-samtal”
Contact us
Choose the operator that is right for you!
Lynes works equally well regardless of operator. Choose our subscriptions or one of the other major Swedish operators! Fill in your details in the form and we will help you further.
A selection of our customers
Interested? Talk with us today.
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