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IVR
An IVR ensures that your calls go to the right department from the start. Our IVR is easy to manage and can be easily tailored to your needs.
BĂ€ttre service
Snabbare service
Inringaren vÀljer sjÀlv vilken avdelning de vill nÄ via en enkel meny, vilket minskar vÀntetider och gör att de fÄr hjÀlp snabbare.
Alltid tillgÀngligt
Gör alla IVR-instÀllningar direkt i lynes, oavsett om du anvÀnder mobil eller dator. Ni kan enkelt uppdatera menyer, lÀgga till val och schemalÀgga Àndringar oavsett enhet.
Planera i förvÀg
SchemalÀgg framtida avvikelser, som helgdagar eller semestertider, sÄ att era IVR-meddelanden alltid Àr aktuella och kunderna fÄr rÀtt information.
Mer information
- Anpassa era knappval precis som ni vill för att passa företagets behov.
- Generera professionella röstmeddelanden automatiskt utan att spela in egna ljudfiler.
- Planera och schemalÀgg Àndringar i IVR-systemet direkt i appen
Frequently asked questions and answers
Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!
Of course, choose amongst several of our connected operators.
We did! And we are super proud of it. We control the product from start to end.
We store it in Sweden, with all the necessary encryptions.
It works just as well on Windows, macOS, Linux, iOS & Android!
Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.
Du gör alla Àndringar direkt i lynes frÄn mobilen eller datorn, utan att behöva kontakta support.
Ja, ni kan schemalÀgga framtida avvikelser som helgdagar, semester eller tillfÀlliga öppettider.
Skriv in meddelandet, vÀlj röst och sprÄk
Related Features
lynes is packed with innovative features that will turn your client's workday into a breeze. With lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both lynes to use and simple to administrate.
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
Auto-etiketter
Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar Àven för personliga nummer och manuell taggning.
Auto-etiketter
Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar Àven för personliga nummer och manuell taggning.
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
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Contact Us
Collaboration tool or a phone system? Lynes is both.
Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.
A selection of our customers
Interested? Talk with us today.
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