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IVR
An IVR ensures that your calls go to the right department from the start. Our IVR is easy to manage and can be easily tailored to your needs.
Bättre service
Snabbare service
Inringaren väljer själv vilken avdelning de vill nå via en enkel meny, vilket minskar väntetider och gör att de får hjälp snabbare.
Alltid tillgängligt
Gör alla IVR-inställningar direkt i lynes, oavsett om du använder mobil eller dator. Ni kan enkelt uppdatera menyer, lägga till val och schemalägga ändringar oavsett enhet.
Planera i förväg
Schemalägg framtida avvikelser, som helgdagar eller semestertider, så att era IVR-meddelanden alltid är aktuella och kunderna får rätt information.
Mer information
- Anpassa era knappval precis som ni vill för att passa företagets behov.
- Generera professionella röstmeddelanden automatiskt utan att spela in egna ljudfiler.
- Planera och schemalägg ändringar i IVR-systemet direkt i appen
Frequently asked questions and answers
Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!
Of course, choose amongst several of our connected operators.
We did! And we are super proud of it. We control the product from start to end.
It works just as well on Windows, macOS, Linux, iOS & Android!
Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.
Du gör alla ändringar direkt i lynes från mobilen eller datorn, utan att behöva kontakta support.
Ja, ni kan schemalägga framtida avvikelser som helgdagar, semester eller tillfälliga öppettider.
Related Features
lynes is packed with innovative features that will turn your client's workday into a breeze. With lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both lynes to use and simple to administrate.
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
Auto-etiketter
Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar även för personliga nummer och manuell taggning.
Auto-etiketter
Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar även för personliga nummer och manuell taggning.
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
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Contact Us
Collaboration tool or a phone system? Lynes is both.
Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.
A selection of our customers
Interested? Talk with us today.
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