Self-service

To facilitate the administration of your telephony in lynes, we have created a smart and user-friendly self-service that is available in the app. In the self-service, which is always included in your subscription, you can easily manage settings, keep track of your subscriptions and manage users. Together with our fast support, it keeps your lead times down and simplifies for you as a customer.

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Alltid tillgänglig

Först i kön

Självservice ger dig och dina kollegor möjligheten att hantera allt från öppettider till rättigheter och teaminställningar. Du slipper vänta på support och kan göra ändringar direkt när behovet uppstår.

Fördela ansvaret

Tilldela och justera rättigheter så att dina kollegor får den åtkomst de behöver. Du har full insyn i vem som kan göra vad, vilket skapar en säker och effektiv arbetsmiljö.

Fungerar överallt

Oavsett om du använder mobil, surfplatta eller dator, kan du enkelt administrera er telefoni via lynes självservice.

Mer information

Generera professionella röstmeddelanden automatiskt utan att spela in egna ljudfiler.
Lägg till, justera och ta bort användare och svarsgrupper enkelt.
Ger dig koll på alla ändringar som görs i systemet för ökad transparens.

Frequently asked questions and answers

Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!

! 01

Can we move our current subscriptions to lynes?

Of course, choose amongst several of our connected operators.

! 01

Who has developed the lynes app?

We did! And we are super proud of it. We control the product from start to end.

! 01

On what platforms can I use the app?

It works just as well on Windows, macOS, Linux, iOS & Android!

! 01

Do you offer a free trial?

Of course, start your free trial here.

! 01

Which operators work with lynes?

Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.

! 01

Kan jag göra alla ändringar från mobilen?

Ja, alla funktioner i självservice är tillgängliga både i mobilen och på datorn

! 01

Har alla åtkomst till självservice?

Ni väljer själva, via rättigheter, vilka som ska ha åtkomst till att kunna justera.

Related Features

lynes is packed with innovative features that will turn your client's workday into a breeze. With lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both lynes to use and simple to administrate.

Wallboard

Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!

Wallboard

Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!

Analytics

Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.

Analytics

Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.

Share calls

With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.

Share calls

With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.

Auto-etiketter

Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar även för personliga nummer och manuell taggning.

Auto-etiketter

Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar även för personliga nummer och manuell taggning.

AI telephonist

With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!

AI telephonist

With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!

Conversational Intelligence (CI)

With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!

Conversational Intelligence (CI)

IVR

An IVR ensures that your calls go to the right department from the start. Our IVR is easy to manage and can be easily tailored to your needs.

IVR

An IVR ensures that your calls go to the right department from the start. Our IVR is easy to manage and can be easily tailored to your needs.

Collaboration tool or a phone system? Lynes is both.

Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.

A selection of our customers

Interested? Talk with us today.

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