AI-driven commiunication
AI. PBX. Telephony. Ticketing. Collaboration. All in one.
A selection of our customers
Collaboration tool or a phone system?
Lynes is both.
Phone system
With lynes, you get a cloud-based PBX that is easy to use, easy to customize and always ready to grow with your business. Manage calls, response groups, and forwarding
Contact Center
Phone, chat and email all in one place. With lynes Contact Center, your agents work faster, smarter, and provide customers with better service — without switching between systems.
Corporate Subscription
With lynes, you get business subscriptions that adapt to you — not the other way around. Select browsing volume, scale the number of subscriptions up and down whenever you want.
A.I
With lynes, you get AI capabilities right into your phone: automation, customer insights and smarter response. Without new apps. Without complicated projects.
Deeply integrated with your operator
Forget about
Missed calls
It's a sophisticated, yet easy-to-handle part of your phone system that reduces the risk of missed calls and gives callers a better experience reaching out to you...
Have the
Answer ready
With lynes, all customer cases are handled in one system, whether they come in via email, web chat or telephone. The cases are followed all the way until they are resolved. You get a full overview and better collaboration in the team.
You are always
First in line
Don't you just hate having to call a customer care department to make adjustments and purchases? With lynes you have the option to handel everything directly in the app...
You choose the operator
With lynes, you are not locked to a specific operator. We work with all major networks, so you can choose the one that best suits your business. Full flexibility, same smart features. Choose between Telia, Telenor, Tele2, Tre or why not Subs which are lyne's own corporate subscriptions.
Explore features with lynes
Lynes is packed with innovative features that will turn your client's workday into a breeze. With Lynes, you'll get the latest business phone technology from Sweden. Simply put - a carefree software that's both Lynes to use and simple to administrate.
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AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
AI telephonist
With Lynes AI telephonist, you'll never miss a call again. It responds, informs, relays or takes messages. Fully automatic, even when no one is in place!
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
Analytics
Lynes Analytics is a simple but powerful statistical tool that we have built into lynes. In real time, you can see everything from queued calls to average response times for your response groups.
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Auto-etiketter
Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar även för personliga nummer och manuell taggning.
Auto-etiketter
Auto-etiketter markerar viktiga samtal automatiskt, skickar notiser och ger dig koll direkt. Fungerar även för personliga nummer och manuell taggning.
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Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Wallboard
Visualize your data and make it available on one or more wallboards. We let you customize each wallboard and populate it with the response groups and data you desire!
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
Conversational Intelligence (CI)
With Conversation Intelligence from lights, you never have to lose sight of important details from a conversation. We record, transcribe and summarize all your conversations so you can easily find the information!
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Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
Share calls
With lynes, you can easily share a call in a chat, channel or via SMS. Once you do, the one you share the call information to can easily call up the person right from the message.
FAQ
lynes is not just a great collaboration tool for your business. Or a awesome phone system. lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow. lynes is also developed in Sweden and has Swedish support, which is never further away than a push of a button.
Of course, choose amongst several of our connected operators.
We did! And we are super proud of it. We control the product from start to end.
It works just as well on Windows, macOS, Linux, iOS & Android!
Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.
Contact us
Phone system, Contact Center, or AI? Lynes is all that – and more.
Lynes goes beyond your typical business phone system – it’s a complete platform for customer communication and insights. Work smarter with AI agents, automated workflows, and everything gathered in one easy-to-use app.
A selection of our customers
Interested? Talk with us today.
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