Lime CRM

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This is Lime's market-leading CRM system for those looking for a seamless end-to-end experience and a smarter way to conduct business. Always cut and cut according to your business for an easier working day — locally produced and delivered with love.

Lime CRM-integration – mer tid för kunddialogen

Med Lime CRM-integrationen i lynes blir det enkelt att ge snabb, personlig och professionell service. Så fort telefonen ringer söker lynes automatiskt i ert CRM och visar relevant kundinformation. Du ser direkt vem du pratar med, vilka tidigare kontakter som funnits och kan bemöta kunden utan att ställa onödiga frågor.

Samtidigt loggas varje samtal automatiskt i Lime CRM, vilket eliminerar behovet av att lägga in information i efterhand. Resultatet blir mindre administration, bättre uppföljning och en komplett historik över all kundkommunikation – direkt i både lynes och Lime CRM.

Fördelar med integrationen

Förberedd på varje samtal – se namn, företag och historik innan du svarar
Ingen dubbelregistrering – alla samtal loggas automatiskt i Lime CRM
Allt samlat på ett ställe – se både samtalsdata och annan kundinformation direkt i lynes
Aktuell och komplett historik – underlättar uppföljning och stärker kundrelationen

Så fungerar det i praktiken

Automatisk sökning i Lime CRM vid inkommande och utgående samtal
Loggning av samtal med tid, längd och summeringar från Conversation Intelligence
Synk av aktiviteter som möten, affärsmöjligheter och anteckningar mellan systemen
Realtidsuppdateringar så att hela teamet alltid arbetar med samma information

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Frequently asked questions and answers

Here we have collected the most frequently asked questions about Lynes' features, pricing and support. Can't find the answer to your question? Do not hesitate to contact our customer service and we will be happy to help you further!

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Can we move our current subscriptions to lynes?

Of course, choose amongst several of our connected operators.

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Who has developed the lynes app?

We did! And we are super proud of it. We control the product from start to end.

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On what platforms can I use the app?

It works just as well on Windows, macOS, Linux, iOS & Android!

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Do you offer a free trial?

Of course, start your free trial here.

! 01

Which operators work with lynes?

Our app works with several operators in Sweden. Choose and combine amongst our own subscriptions, Telia, Tele2, Tre and Telenor.

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Hur aktiverar jag integrationen?

Den aktiveras på organisationsnivå via Insights.

! 01

Vilken data loggas?

Samtalsdata och ev. summeringar från Conversation Intelligence.

Related Integrations

Integrate Lynes with your favorite tools, applications, and apps.

HubSpot

HubSpot offers a platform that combines marketing, sales, customer service and CRM. Our smart integration enables lynes to retrieve and present data to the person answering incoming calls.

GIPHY

GIPHY is one of the largest libraries of gifs on the net. Don't say it in words, send a GIF instead. And do it directly in your chats in lynes.

Dropbox

Connect Dropbox to lynes and get a seamless workflow for the files, documents, and folders you manage in Dropbox.

Microsoft 365

Microsoft Office 365 is a complete office suite in the cloud. It provides all the applications that businesses need such as Excel, Outlook, Word, SharePoint and more. The integration between Office 365 and lynes makes work easier for the entire company.

Microsoft Teams

With our Microsoft Teams integration, you'll never have to worry about disruptive phones if you're sitting in a call or meeting. We've created a smart integration that retrieves your line status inside Teams and presents it in the app. Of course, everything is handled automatically, the only thing you need to do is activate it.

Entra ID

With Entra ID from Microsoft, you get a cloud-based identity and access management service that lets you control access to internal and external resources using permissions and groupings. Our sync to lynes allows you to manage all the information from the app directly in your Entra.

Google Workspace

Google Workspace is a complete office suite in the cloud. With it, you get a complete productivity suite that you can access in the cloud. Workspace includes Google Calendar, Gmail, Google Docs, and Drive. The integration between Google Workspace and lynes facilitates the work of the entire company.

Microsoft 365

Collaboration tool or a phone system? Lynes is both.

Lynes is not just a great collaboration tool for your business. Or a awesome phone system. Lynes are both. It allows you to hold video meetings, receive calls, chat with colleagues and customers and share documents - all in the same workflow.

A selection of our customers

Interested? Talk with us today.

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